About Us

Vision:

An Anchor of Hope in a sea of caregiving possibilities.

Senior Solutions wants to make a difference One Person at a time, One Family at a time by providing support, knowledge, and assistance while navigating through a sea of caregiving opportunities.

 

Mission:

Our mission is to expertly weave individualized services into an already comfortable and familiar daily routine, thereby adding hope, joy, and peace of mind to the older adult’s extraordinary tapestry of life.

Melanie Oliver, MA, LNHA, LALA, CCM

Senior Solutions was founded by Melanie Oliver.  Melanie holds a Master’s Degree in Gerontology and a Bachelor’s degree in Psychology with a minor in Gerontology.  She is a Licensed Nursing Home Administrator, Licensed Assisted Living Administrator, and a Certified Case Manager with a specialty in Dementia, Alzheimer’s and Memory Care.

Melanie is passionate about her role in preserving her client’s ability to safely remain in their own living environment for as long as possible through services, adaptations, and modifications; thereby enhancing their quality of life and easing the mind of loved ones.   Likewise, with over 15 years of experience in long-term care, she has vast knowledge in navigating the path of placement for loved ones into a skilled nursing home, assisted living, or memory care when needed.

Return to top

Our History

As an Executive Director of a Memory Care facility, Melanie was excited to be in a position of helping older adults who were no longer able to remain in their homes.  Being able to make important changes and decisions that would increase the quality of life for these individuals was exciting and incredibly rewarding.

However, something became abundantly clear as the years passed that Melanie was not expecting.  When working in skilled nursing and assisted living things seemed to go along as planned.  But upon moving to memory care, which was by far the most satisfying and enjoyable arena for her personally, an unexpected issue began to become apparent.  The horrible donut hole that it seemed the majority of older adults actually fell.

Melanie began noticing that many if not most older adults that needed a locked area where they would be safe and sound were unable to be admitted.  This was due to many issues such as Medicaid reimbursement, state regulations, corporate financials, so on and so on.  Basically the issue is this: many seniors that have worked their entire lives to help their families, pay taxes, and be good citizens make too much to receive Medicaid.  Those that are able to receive Medicaid have to spend down every penny they have worked so many years to earn, leaving them with nothing.  In addition, by the time a facility would be able to be reimbursed for services on a person, they have to be riddled with so many comorbidities (multiple major health issues) that they are usually no longer very mobile.  It is the sheer fact that the older adult is so mobile that can make it unsafe for many to be at home alone due to wandering, falling, getting lost, leaving the stove on etc.  By the time they are no longer mobile, the danger factor for those with memory issues is much less.

Growing increasingly frustrated with the inability to admit many seniors with memory issues to a facility due to this donut hole, which in turn left them at risk, Melanie decided she wanted to do more.  Research led her to a new and exciting field of care management and Senior Solutions was born.  Now, Melanie is able to help older adults remain safely in their homes for longer.

Sometimes all it takes is a little creativity and a lot of knowledge in the field of aging to make the necessary adjustments.  Changing the home physically and adding services to aid an older adult in areas of need can truly make life more enjoyable for everyone.  But most importantly it allows them to be safe and independent in their own environment, giving their family much needed peace of mind.

Return to top

What is an Aging Life Care™ Manager?

ALCAInfographic_8Areas300An Aging Life Care Manager is dedicated to helping clients age well while also supporting quality of life for family members. This phase of a family’s journey together is often complicated. There is more to do than there is time. Relatives may live far away. Relations can become strained.

Our professional training and knowledge of best practices can ease the journey.

Every family is unique. As Aging Life Care Managers, we apply our insights and skills in 8 key areas to provide you with a positive care plan tailored to your family’s individual needs and strengths.

We offer expertise regarding:

  • Health and disability: Through assessments and experience, we can help you understand what your loved one does well, and in what areas he or she could use additional help.
  • Finances: A review of the current monetary situation will result in a plan to make resources stretch as efficiently as possibly while maintaining the desired level of comfort, dignity and safety.
  • Housing: Based on the assessments, recommendations can be made for optimal living situations now, with a view to likely changes in the foreseeable future.
  • Family: Sibling disagreements and old family history often make the aging journey difficult. Our training provides for skilled facilitation of family meetings and creation of a plan that takes everyone’s needs into account.
  • Local Resources: There are programs available to help, but it’s difficult to know which one is the most appropriate for your situation. Save time and money by letting us objectively evaluate the situation and connect you to the resources best suited to your needs.
  • Advocacy: Our comprehensive knowledge of the disjointed health care system allows us to monitor quality and lobby for the care and treatment your family wants.
  • Legal: Let us help you identify issues and get key paperwork in order.
  • Crisis Intervention: The unexpected is simply a fact of life in aging. We are experienced with elder emergencies and are ready to jump in at a moment’s notice.

Senior Solutions is in the business of helping aging adults and their families to live well throughout the aging process. Give us a call at 252-450-5731 to discuss the many ways we can help you.

Return to top

How we are different

What makes an Aging Life Care Manager stand apart from the others is the commitment to stay focused on the needs of the client and family. Others may offer services for less, but what you receive cannot help but be influenced by the payment structure.

Hospital- or insurance-based case managers are employees of the health care system. They are good professionals. Their focus, however, is to address the issues of patients within the institution and to make efficient use of services for their organization.

We are based in the community and work with aging adults wherever they live. We provide continuity of care across all settings. We include the family and focus on improving quality of life for the older adult and their grown children.

Senior advisors are paid referral fees to suggest elder care facilities. As a general rule, they have a more limited sphere of knowledge and do not hold a professional degree needed to give them expertise in the 8 key areas of elder care. Only those facilities willing to pay a finder’s fee will be included in their list of suggestions. There may be a more appropriate option, but it will not be mentioned if the facility does not pay for referrals.

Because we are paid directly by you, we are independent and objective. Our focus is 100% on the needs of your family and your aging loved ones. We apply our considerable skill and years of training to your unique situation.

When the issue is safety and quality of life, you deserve the best!

Return to top

Our Company Mascot

Meet Buddy, the company mascot for Senior Solutions!  He enjoys boating, fishing, camping, and hanging out with his brother Slick, the cat.  But mostly he just wants to snuggle.  He isn’t the most productive member of the team but he is definitely the cutest!

Return to top

Professional Memberships

AgingLifeCare_Member_Logo_TMWe pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our Aging Life Care Managers are members of the following professional organizations:

 

Return to top
Fill in this form and one of our caring staff will get back to you.